Device health monitoring
Silent, continuous checks on computer health, catching failing hard drives and resource bottlenecks before they impact your team.
bctek Managed Care
Proactive maintenance, security, and support from BC. Keep systems updated, monitor the network, and reduce daily IT friction so you can focus on the business.
Patch management
Automated OS and third-party software updates deployed silently to close vulnerabilities without interrupting the workday.
Network uptime monitoring
Real-time visibility into your switches, routers, and firewalls, ensuring the foundation of your office stays online.
Microsoft 365 security checks
Continuous posture monitoring for your cloud tenant, enforcing MFA, blocking risky sign-ins, and auditing identity access.
Managed endpoint security
Managed endpoint protection monitored through a security partner, with BC coordinating the local setup, alerts, and next steps.
Backup & restore checks
I do not just set up backups; I monitor their success and perform routine restore tests to confirm your data is recoverable.
Support ticketing
Direct, tracked access to BC for practical resolution of day-to-day employee technology problems.
Living documentation
I maintain organized, secure records of your IT environment, passwords, and vendor details so you stay in control of your own business.